UpneX
From the YouTube video · comment FIX

Maintenance triage rules + the 3 questions — free template

Sort every tenant request into emergency, urgent or routine, ask the three questions before you ever see it, and keep a person in charge of dispatch.

  • ✓Emergency — skip every step, alert a person now
  • ✓Urgent — same or next day
  • ✓Routine — schedule it

Watch the video: https://youtu.be/StG4V5SKSk0

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